Question 1

Abraham Maslow proposed that all people seek to satisfy six basic needs that constitute a hierarchy with the most basic at the top.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is an example of a manager's input to the organization?

Accepted Answer

A)  Skills
B)  Work behaviour
C)  Education
D)  Experience
E)  All of these choices are correctF) A) and B)
G) A) and E)

Question 3

A school teacher who does this type of work because he or she enjoys teaching children is an example of:

Accepted Answer

A)  Intrinsically motivated behaviour
B)  Overpayment inequity behaviour
C)  Extinction behaviour
D)  Extrinsically motivated behaviour
E)  Negatively reinforced behaviourF) None of the above
G) C) and D)

Question 4

By providing job security, benefits, and safe working conditions, managers help to satisfy employee needs for safety.

Accepted Answer

A) True 
 B)False

Question 5

Expectancy theory is based largely on the work of:

Accepted Answer

A)  Victor Vroom
B)  Frederick Herzberg
C)  
B)  F.Skinner
D)  Clayton Alderfer
E)  Abraham MaslowF) A) and B)
G) B) and C)

Question 6

A total reward strategy that includes both extrinsic and intrinsic motivators could include which of the following?

Accepted Answer

A)  Opportunities for advancement
B)  Giving positive reinforcement
C)  Recognition
D)  Flexible hours
E)  All these choices could be part of a total reward strategyF) C) and D)
G) A) and B)

Question 7

In expectancy theory, a perception about the extent to which performance will result in the attainment of outcomes or rewards is known as:

Accepted Answer

A)  Expectancy
B)  Valence
C)  Value
D)  Instrumentality
E)  ReinforcementF) C) and D)
G) B) and C)

Question 8

From a motivation standpoint, stock options are used not so much to reward past individual performance but, rather, to motivate employees to work in the future for the good of the company as a whole.

Accepted Answer

A) True 
 B)False

Question 9

According to Herzberg, hygiene factors determine the degree of employee satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

In expectancy theory, a perception about the extent to which effort will result in a certain level of performance is known as:

Accepted Answer

A)  Expectancy
B)  Valence
C)  Value
D)  Instrumentality
E)  ReinforcementF) A) and D)
G) B) and C)

Question 11

According to McClelland, first-line and middle managers have a high need for which of the following?

Accepted Answer

A)  The need for affiliation and power
B)  The need for autonomy and affiliation
C)  The need for achievement and power
D)  The need for self-actualization and power
E)  The need for power and autonomyF) C) and D)
G) A) and D)

Question 12

According to Maslow, the most basic need of a worker is:

Accepted Answer

A)  Esteem needs
B)  Safety needs
C)  Self-actualization needs
D)  Physiological needs
E)  Belongingness needsF) A) and B)
G) All of the above

Question 13

Prosocially motivated behaviour is behaviour that is performed to benefit or help others.

Accepted Answer

A) True 
 B)False

Question 14

The use of extinction and punishment aim to decrease undesirable and dysfunctional workplace behaviours.

Accepted Answer

A) True 
 B)False

Question 15

Hamid's manager usually reprimands him when he comes to work late.One day Hamid was on time and his manager did not reprimand him.Which reinforcement technique was Hamid's manager practicing?

Accepted Answer

A)  Positive reinforcement
B)  Negative reinforcement
C)  Extinction
D)  Punishment
E)  ValenceF) B) and D)
G) A) and B)

Question 16

Vicarious learning occurs when a person (the learner)becomes motivated to perform a behaviour by watching another person (the model)perform the behaviour and be positively reinforced for doing the same.

Accepted Answer

A) True 
 B)False

Question 17

Joelyn feels that she has outcomes equal to 50 and inputs equal to 10.She perceives that Linda has outcomes equal to 60 and inputs equal to 10.In this case Joelyn is most likely to experience:

Accepted Answer

A)  Perspective inequity
B)  Equity
C)  Overpayment inequity
D)  Underpayment inequity
E)  ValueF) C) and D)
G) All of the above

Question 18

Positive reinforcement can create a pleasant work environment.

Accepted Answer

A) True 
 B)False

Question 19

All motivation theories suggest that pay be distributed so that high performers receive more than low performers (other things being equal).

Accepted Answer

A) True 
 B)False

Question 20

The basic premise of need theories is that people are motivated to obtain outcomes at work that will satisfy their needs.

Accepted Answer

A) True 
 B)False

Exam 8: Managing Motivation

By providing job security, benefits, and safe working conditions, managers help to satisfy employee needs for safety.

Correct AnswerverifiedShow Answer

In expectancy theory, a perception about the extent to which effort will result in a certain level of performance is known as:

Correct AnswerverifiedShow Answer

Positive reinforcement can create a pleasant work environment.

Correct AnswerverifiedShow Answer

From a motivation standpoint, stock options are used not so much to reward past individual performance but, rather, to motivate employees to work in the future for the good of the company as a whole.

Correct AnswerverifiedShow Answer

Which of the following is an example of a manager's input to the organization?

Correct AnswerverifiedShow Answer

Hamid's manager usually reprimands him when he comes to work late.One day Hamid was on time and his manager did not reprimand him.Which reinforcement technique was Hamid's manager practicing?

Correct AnswerverifiedShow Answer

The use of extinction and punishment aim to decrease undesirable and dysfunctional workplace behaviours.

Correct AnswerverifiedShow Answer

Expectancy theory is based largely on the work of:

Correct AnswerverifiedShow Answer

A total reward strategy that includes both extrinsic and intrinsic motivators could include which of the following?

Correct AnswerverifiedShow Answer

According to Maslow, the most basic need of a worker is:

Correct AnswerverifiedShow Answer

The basic premise of need theories is that people are motivated to obtain outcomes at work that will satisfy their needs.

Correct AnswerverifiedShow Answer

Abraham Maslow proposed that all people seek to satisfy six basic needs that constitute a hierarchy with the most basic at the top.

Correct AnswerverifiedShow Answer

Joelyn feels that she has outcomes equal to 50 and inputs equal to 10.She perceives that Linda has outcomes equal to 60 and inputs equal to 10.In this case Joelyn is most likely to experience:

Correct AnswerverifiedShow Answer

A school teacher who does this type of work because he or she enjoys teaching children is an example of:

Correct AnswerverifiedShow Answer

Vicarious learning occurs when a person (the learner)becomes motivated to perform a behaviour by watching another person (the model)perform the behaviour and be positively reinforced for doing the same.

Correct AnswerverifiedShow Answer

According to Herzberg, hygiene factors determine the degree of employee satisfaction.

Correct AnswerverifiedShow Answer

Prosocially motivated behaviour is behaviour that is performed to benefit or help others.

Correct AnswerverifiedShow Answer

All motivation theories suggest that pay be distributed so that high performers receive more than low performers (other things being equal).

Correct AnswerverifiedShow Answer

In expectancy theory, a perception about the extent to which performance will result in the attainment of outcomes or rewards is known as:

Correct AnswerverifiedShow Answer

According to McClelland, first-line and middle managers have a high need for which of the following?

Correct AnswerverifiedShow Answer

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