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Firms use a differentiated targeting strategy because


A) it is easier than mass marketing.
B) it helps obtain a bigger share of the market.
C) it is better than focusing on individual or small groups of potential customers.
D) most market segments are too small to be profitable.
E) banks are more willing to extend credit to companies with this strategic approach.

F) A) and C)
G) All of the above

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One of the reasons marketers use loyalty segmentation is


A) the high cost of finding new customers.
B) government tax incentives.
C) accounting difficulties associated with identifying new customers.
D) rapid population increases.
E) the failure of micromarketing as a workable strategy.

F) A) and E)
G) A) and D)

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Gloria is opening an upscale women's clothing store in a growing suburban residential area.Gloria knows her target market is upper-income women living within 20 miles of her store.She can't afford to purchase Tapestry analysis,so she will most likely use __________ as a basis for targeting her market.


A) voter registration lists
B) the city phone book
C) real estate values by subdivision
D) public school enrollment data
E) new construction data

F) A) and D)
G) C) and D)

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When airlines created frequent-flyer programs,they were among the first retailers to embrace


A) geographic segmentation.
B) education segmentation.
C) lifestyle segmentation.
D) convenience segmentation.
E) loyalty segmentation.

F) D) and E)
G) B) and E)

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List the steps in the segmentation,targeting,and positioning process.

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Segmentation: step 1,establish overall ...

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When evaluating the attractiveness of the segment,if a segment is expected to react positively to the firm's offering,we say that the segment is


A) responsive.
B) identifiable.
C) reachable.
D) substantial.
E) reactive.

F) A) and B)
G) B) and C)

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Why must a firm's STP strategy be consistent with and derived from the firm's mission and objectives?

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Segmentation,targeting,and positioning b...

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The phrase "birds of a feather flock together" captures the idea of __________ segmentation.


A) geodemographic
B) benefit
C) psychographic
D) loyalty
E) geographic

F) C) and D)
G) A) and B)

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