Question 1

What is another name for self-efficacy theory?

Accepted Answer

A)  Social Learning Theory
B)  Maslow's Hierarchy of Needs Theory
C)  Alderfer's ERG Theory
D)  The interactive Social Contract Theory
E)  Herzberg's Two-factor TheoryF) A) and D)
G) None of the above A

Question 2

According to acquired needs theory,the need for __________ is a manifestation of the desire to establish and maintain friendly and warm relations with other people.

Accepted Answer

A)  Affiliation.
B)  Power.
C)  Social belonging.
D)  Esteem.
E)  Achievement.F) A) and C)
G) D) and E) A

Question 3

Job design is the process of creating or defining jobs by assigning specific tasks to individuals and groups.

Accepted Answer

A) True 
 B)False

Question 4

__________ argues that work motivation is determined by individual beliefs regarding effort-performance relationships and the desirability of possible rewards and other work-related outcomes.

Accepted Answer

A)  Equity theory.
B)  Goal-setting theory.
C)  Process theory.
D)  Expectancy theory.
E)  Content theory.F) A) and D)
G) A) and E)

Question 5

A person at the social level of Maslow's hierarchy will be motivated by participation in decision making.

Accepted Answer

A) True 
 B)False

Question 6

Managers who help create feelings of self-efficacy in others have very little effect on motivation to work.

Accepted Answer

A) True 
 B)False

Question 7

The modified assembly-line job,which allows a worker to perform a greater number of tasks and periodically change with other workers,illustrates the job design strategies of __________.

Accepted Answer

A)  Job enrichment and job rotation.
B)  Job enrichment and job enlargement.
C)  Job sharing and job rotation.
D)  Job sharing and job enlargement.
E)  Job rotation and job enlargement.F) B) and D)
G) All of the above E

Question 8

Social needs are satisfied by both intrinsic and extrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following are practical managerial questions regarding work motivation?

Accepted Answer

A)  Why do some people work enthusiastically?
B)  Why do some people do only the minimum needed to avoid reprimand or termination?
C)  How can a team leader or manager build a high-performance work setting?
D)  What can be done to ensure that everyone achieves the highest possible performance every workday?
E)  A,B & D.F) B) and D)
G) C) and D)

Question 10

From a practical perspective,the two-factor theory suggests that managers should __________.

Accepted Answer

A)  Pay attention to both context and content.
B)  Always correct poor job context to eliminate any actual or potential sources of job dissatisfaction.
C)  Build satisfier factors into job content to maximize opportunities for job satisfaction.
D)  B and C.
E)  A,B,and C.F) B) and E)
G) All of the above

Question 11

The law of contingent reinforcement advises managers to __________.

Accepted Answer

A)  Give rewards as soon as possible following the occurrence of a desirable behaviour.
B)  Focus on verbal praise and recognition as opposed to money when giving rewards.
C)  Give rewards only if the desired behaviour is exhibited.
D)  Give rewards in small doses at first and then increase their magnitude when the desirable behaviour is displayed more permanently.
E)  Use both punishment and positive reinforcement to gain maximum impact on behaviour.F) A) and D)
G) A) and C)

Question 12

Juliet values her employees,giving them praise and recognition when they do well and offering them promotions and additional responsibility when warranted.Juliet is taking care of the employees' ____________________________________________ needs according to Maslow's hierarchy of needs theory.

Accepted Answer

A)  physiological
B)  safety
C)  social
D)  esteem needs
E)  self-actualizationF) B) and D)
G) None of the above

Question 13

Potential disadvantages of telecommuting include freedom from the constraints of commuting and fixed hours,increased productivity,being one's own boss,and having more personal time.

Accepted Answer

A) True 
 B)False

Question 14

The job design approach that involves standardizing work procedures so that people work in well-defined and highly specialized tasks is known as __________.

Accepted Answer

A)  Job compression.
B)  Job simplification.
C)  Job rotation.
D)  Job enlargement.
E)  Job enrichment.F) None of the above
G) A) and C)

Question 15

______________________________ theory is a verbal method of persuasion often used by doctors to expedite patient recovery or to motivate patients to lose weight.

Accepted Answer

A)  Achievement
B)  Goal setting
C)  Self-efficacy
D)  Power
E)  Two-factorF) B) and C)
G) A) and E)

Question 16

Workers can make telecommuting effective by limiting nonwork distractions and establishing positive routines and work habits.

Accepted Answer

A) True 
 B)False

Question 17

The potential disadvantages of job simplification tardiness and absenteeism,boredom with tasks,alienation from work,and poor performance.

Accepted Answer

A) True 
 B)False

Question 18

Enriching jobs through vertical loading can be accomplished by ensuring that people understand their performance accountability and by providing them with performance feedback.

Accepted Answer

A) True 
 B)False

Question 19

In McClelland's motivation theory,the need for achievement is the desire to control,influence,or be responsible for other people.

Accepted Answer

A) True 
 B)False

Question 20

Terms such as confidence,competence and ability are closely associated with the) :

Accepted Answer

A)  Herzberg's Two-factor Theory
B)  Blake-Mouton Managerial Grid
C)  Self-efficacy Theory
D)  William's Theory of Self
E)  Alderfer's ERG TheoryF) None of the above
G) A) and B)

Exam 14: Motivation

What is another name for self-efficacy theory?

Correct AnswerverifiedA

According to acquired needs theory,the need for __________ is a manifestation of the desire to establish and maintain friendly and warm relations with other people.

Correct AnswerverifiedA

Job design is the process of creating or defining jobs by assigning specific tasks to individuals and groups.

Correct AnswerverifiedShow Answer

__________ argues that work motivation is determined by individual beliefs regarding effort-performance relationships and the desirability of possible rewards and other work-related outcomes.

Correct AnswerverifiedShow Answer

A person at the social level of Maslow's hierarchy will be motivated by participation in decision making.

Correct AnswerverifiedShow Answer

Managers who help create feelings of self-efficacy in others have very little effect on motivation to work.

Correct AnswerverifiedShow Answer

The modified assembly-line job,which allows a worker to perform a greater number of tasks and periodically change with other workers,illustrates the job design strategies of __________.

Correct AnswerverifiedE

Social needs are satisfied by both intrinsic and extrinsic rewards.

Correct AnswerverifiedShow Answer

Which of the following are practical managerial questions regarding work motivation?

Correct AnswerverifiedShow Answer

From a practical perspective,the two-factor theory suggests that managers should __________.

Correct AnswerverifiedShow Answer

The law of contingent reinforcement advises managers to __________.

Correct AnswerverifiedShow Answer

Juliet values her employees,giving them praise and recognition when they do well and offering them promotions and additional responsibility when warranted.Juliet is taking care of the employees' ____________________________________________ needs according to Maslow's hierarchy of needs theory.

Correct AnswerverifiedShow Answer

Potential disadvantages of telecommuting include freedom from the constraints of commuting and fixed hours,increased productivity,being one's own boss,and having more personal time.

Correct AnswerverifiedShow Answer

The job design approach that involves standardizing work procedures so that people work in well-defined and highly specialized tasks is known as __________.

Correct AnswerverifiedShow Answer

______________________________ theory is a verbal method of persuasion often used by doctors to expedite patient recovery or to motivate patients to lose weight.

Correct AnswerverifiedShow Answer

Workers can make telecommuting effective by limiting nonwork distractions and establishing positive routines and work habits.

Correct AnswerverifiedShow Answer

The potential disadvantages of job simplification tardiness and absenteeism,boredom with tasks,alienation from work,and poor performance.

Correct AnswerverifiedShow Answer

Enriching jobs through vertical loading can be accomplished by ensuring that people understand their performance accountability and by providing them with performance feedback.

Correct AnswerverifiedShow Answer

In McClelland's motivation theory,the need for achievement is the desire to control,influence,or be responsible for other people.

Correct AnswerverifiedShow Answer

Terms such as confidence,competence and ability are closely associated with the) :

Correct AnswerverifiedShow Answer

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